The brief type: If you’re searching for a unique gemstone or special anniversary present, Leibish & Co. has a sturdy inventory of high-quality, colourful, and conflict-free diamonds and gemstones. The family-run business has become functioning online since 1998 with your own touch that features earned recurring business the world over. Leibish & Co. makes it easy to buy free stones or perhaps to use its no-cost “Design a” tool to create your perfect bit of jewelry alive. With years of expertise and solid design under their gear, Leibish & Co. is on the verge of expanding its inventory to watches and various other extras.
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When Leibish Polnauer founded his first online diamond company in 1998, it got almost a full time to upload a single image and information to their web site â?? but he was a visionary just who watched possible during the fledgling field of ecommerce. “as he sees the potential in a concept, he will probably do everything in the power to advance with-it,” stated Benji Margolese, Director of material promotion for Leibish & Co.
Leibish developed a fruitful, family-run operation together with wife and children helping in authority roles. They’ve got grown a fruitful online business with offices found throughout the world. Leibish & Co. is actually a leader in special coloured diamonds and gemstones which happen to be hard to find in other places. Their expensive diamonds are also conflict-free, which can be a key point for a number of buyers.
“individuals come to us since they find anything somewhat different, something a little more special than the rest of us provides,” Benji mentioned.
While Leibish & Co. provides top-quality old-fashioned expensive diamonds, the company specializes in colourful, special jewellery. Whenever requested precisely why the company provides these types of a high client return price, Benji rapidly pinpoints the primary reason.
“its a combination of exceptional services and products, fantastic service, and precious jewelry crafted into highest amounts of brilliance,” he said. “The precious jewelry we make just isn’t your daily, mass-produced types of item. Each piece is actually custom-made to completely fit the diamond or gem stone chosen by customer.”
Children Affair With Personal Service
Leibish & Co. is actually a genuine family members business, with Leibish’s family members playing essential roles inside the business.
Leibish functions as creator and President in the business, while their partner, Rosi, is the company’ Activities management. Their unique eldest daughter, Chavi, serves as top honors Jewelry Designer â?? that’s a massive responsibility since custom precious jewelry makes up over 50percent of this company’s business, Benji said.
Leibish’s oldest child, Yossi, may be the Chief Executive Officer of Leibish & Co. Another boy, Shmulik, that is a graduate for the Gemological Institute of The united states, will be the main Diamond Buyer for organization. “Shmulik is actually, truthfully, certainly one of a lot of gifted tone diamond experts in the industry,” Benji stated.
Leibish’s boy Itzik could be the organizations COO and works its nyc workplace on Fifth Avenue. Yoni, who’s the youngest of Leibish’s five children, may be the business’s CFO.
“among the longtime people in the group, I’m able to let you know that, although there is no relationship, they give consideration to me, yet others, element of their loved ones,” Benji mentioned. “We bring our very own expertise into the company, but collaborate to constantly develop the business.”
Clients are additionally handled like household at Leibish & Co., where in actuality the company invests power into personal service and sales. “If you have ever handled one certain representative, including, that is the same person you certainly will always handle, whatever you happen to be contacting or writing in about,” Benji mentioned. “do not rely on driving consumers to different divisions if they have a concern or certain issue they wish to handle.”
Consumers originate from throughout the World
Leibish has actually some various kinds of consumers: there are buyers, who mainly shop through the website, stores, and the ones when you look at the trade business, which typically check out the business’s major workplaces in nyc, Israel, and Hong Kong.
Most Leibish & Co.’s customers are through the United States. The after that best audience is actually Canada, with great britain, Australia, Hong Kong, and rest of Europe.
Customers at each period of existence shop at Leibish & Co., though nearly all are between the centuries of 35 and 54, Benji mentioned. Additionally, the firm garners roughly 300,000 site visits each month â?? and keeps a lot of their customers returning.
“along with a 70percent return client score, we remain one of the most famous organizations inside our niche,” he stated.
Colorful Diamonds & Gemstones With a “Design your personal” Option
Leibish & Co. carries high-end precious jewelry, and keeps inventory versatility, especially for on the web customers, Benji said. The organization carries numerous loose expensive diamonds and priceless gemstones, but their important products are tailored precious jewelry productions.
“We hold extreme collection of multicolor diamond and gemstone jewelry, with associated with rarest hues actually seen,” the guy said. “we have been acknowledged best by our very own bread-and-butter services and products â?? yellow diamond and pink diamond engagement rings. However, we offer diamonds of virtually every tone, and valuable gemstones â?? such as sapphires, emeralds, and rubies. We offer jewelry crafted with colorless diamonds, too, but the knowledge is within the field of color.”
For customers who’ve some thing at heart and want help making it an actuality, Leibish & Co. offers a “Design your” precious jewelry device, which Benji said is actually its most popular item.
“Naturally, while looking for an unique piece, men and women usually want particular rocks and setting styles they have currently dropped in deep love with,” the guy mentioned. The “Design Your Own” device allows customers to create an item with the stone, placing, and material of the option.
“permits these to deliver their particular goals to life â?? with your expertise in artistry,” Benji told you.
Add-ons & brand new using the internet Tools available for Leibish & Co.
since it seems toward tomorrow, Leibish & Co. is slowly shifting toward higher-ticket products and product range. The organization feels comfy branching off to new products because of the dedication and enthusiasm it applies to finest their current designs.
“we’ve got talked about introducing a lot of different extras â?? such as deluxe watches, handbags, plus pens,” Benji said. “But we chose to wait until we very first perfected our primary type of item, that is diamond jewelry.”
Leibish & Co. can be looking for ways to continue mastering their well-known site, also. A proven way it intends to enhance its online knowledge is through introducing augmented reality features, that will give digital shoppers more of an in-store experience.
As a company with its roots in colorful expensive diamonds and ecommerce, Leibish & Co. consistently innovate in a conventional market which views change as the exception to this rule, perhaps not the rule.